Matt Russo
Principal Support Engineer, erwin, Inc.
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Activity overview
Latest activity by Matt Russo-
Matt Russo created an article,
gathering Usage statistics from the mart
Problem: We would like to gather some usage statistics to determine the peak and average number of users, and the type of user (modeler vs. Administrator). What is the best way to gather this info...
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Matt Russo created an article,
I am trying to connect to my mart but that is giving me an application internal error
Description: I am trying to connect to my mart but that is giving me an application internal error. How to fix that? Solution: Make sure the DBMS is up and running and accessible. Also, make su...
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Matt Russo created an article,
Mart version validation failed. Details: Mart Server is not reachable, please check network and mart service health.
While attempting to connect erwin DM to my mart server I get the error, "Mart version validation failed. Details: Mart Server is not reachable, please check network and mart service health.&qu...
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Matt Russo created an article,
I upgraded my mart server from r9.6 to r9.8 and the mart administrator says this application is out of date.
Solution: It is most likely because of a refresh issue. To remedy it, try the following: Reboot your system. Make sure the Mart Server service is started. Refresh the browser if the error come...
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Matt Russo created an article,
Reverse Engineering of SQL Server System Tables causes warnings and errors
The errors in the Advisories show: ESX-11556: Null Option is only valid for a parameter of natively compiled scalar function. ESX-172429: Collation is not applicable for column with datatype sysnam...
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Matt Russo created an article,
How may I disable the Foreign Key highlighting?
Description: There is a new productivity enhancement in erwin DM 9.8 that highlights foreign keys when mousing over relationships. PK/FK highlighting: Highlights the primary and foreign keys on ho...
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Matt Russo created an article,
Error 1315.Unable to write to the specified folder when uninstalling my version of erwin
Errors: "Error 1315. Unable to write to the specified folder" "Error 1905. Module EAL.dll failed to unregister. HRESULT -2147220472. Contact your support personnel." "Erro...
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Matt Russo created an article,
Is there a manual for erwinSpy?
Description: Is there a manual for erwinSpy? Also, are there any resources to understand how erwinSpy can be used? Solution: Please see the following: *) Article: How to add erwinSpy to erwin dm?...
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Matt Russo created an article,
Get error "cscript failed with return code 1" when harvesting a model from Mart using automated harvesting.
Error: "cscript failed with return code 1". Description: When I try to harvest a model, I get error accessing repository "cscript failed with return code 1". The automated harv...
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Matt Russo created an article,
Updated my old API program but it is responding, "There was an error opening the model Please make sure your model is not open in ERwin and try again"
Description: I have updated my old API program as per the knowledge article https://support.erwin.com/hc/en-us/articles/115000223792-How-to-upgrade-your-erwin-7-x-8-x-API-utility-to-work-with-erwi...