Grace Naghibi
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Activity overview
Latest activity by Grace Naghibi-
Grace Naghibi created an article,
Cannot open Software
Sometimes DM or Evolve will open but not show on Screen, this most the time happens when users have multiple monitors, and the Software is opened Off screen. Best to use Shift +Right click on...
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Grace Naghibi created an article,
Support ticket portal site login
User sometimes cannot login to our support site may get one of the following messages: Password does not work, Site does not respond, Incorrect user name and password even though they just logged...
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Grace Naghibi created an article,
Evolve: Diagram Display Incorrect color in Evolve.
Issue: Diagram Display Incorrectly color in Evolve site. While Publishing Diagram to Evolve, some of the Objects will not display with the same colors as in the Diagrams in Corporate Modeler (...
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Grace Naghibi created an article,
How to Create Transparent Pictures for Casewise?
Question: How to Create Transparent Pictures for Casewise? Answer: You can paste pictures in Casewise and not have a white or color background. While you can paste any Picture in Casewise, it w...
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Grace Naghibi created an article,
Cannot Configure Server for Evolve
Error: Object Reference not set to an instance of an Object Symptoms: Error appears while configuring Evolve server for the first time. This is because you do not have .Net 3.5 Role turned on ...
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Grace Naghibi created an article,
Evolve Page cannot be display with OKTA
Error Message: Bad Request- Request Too Long. Or Page cannot be display when setting up Okta for Evolve, Symptoms: While setting up Okta for Evolve, you may receive the above messages. Th...
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Grace Naghibi created an article,
Evolve user cannot login
Error Message: DEBUG webDesignerLive.Models.CwActiveDirectoryAuthentication 2019-04-25-14-47-06 - Start Mapping User <TEST1> Casewise.GraphAPI.Exceptions.cwExceptionWarning: Requested object (DA...
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Grace Naghibi created an article,
Evolve error : Not Enough storage is available to complete this operation.
Error Message: Symptoms: While publishing an Evolve site you may get a message “Not Enough storage is available to complete this operation”. This is because your model is locked in Model Exp...
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Grace Naghibi created an article,
Cannot connect to Casewise Database
Error Message: Error: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL Security error. Symptoms: While trying to log in to Casewise, the application fail not connect to the DB. Once you try...
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Grace Naghibi created an article,
erwin Casewise -Diagram Designer Divide by Zero Error
Error Message: Error Display in DD: Attempted to Divide by zero LOG: ERROR Casewise.diagramDesigner.Engine.CwDiagramDesignerEngine 2019-03-05-14-34-05 – System.DivideByZeroException: Attempted to ...