Can't open model when set permission to group user

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Eriko Ura

June 06, 2017 02:38

I want set mart permission by group user but when I tried to open a model, "User does not have required permission...." error shows up.

Permission control works for user but not group user.

Does anyone have good thought?

We are using r9.7.

 

Thank you in advance!

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• Official comment

  

  Matt Russo June 06, 2017 15:13

  Hi Eriko,

  That could happen for many reasons.

  Here is one possible solution

  https://erwinhelp.zendesk.com/hc/en-us/articles/115000218791-Error-User-does-not-have-required-Open-permission-on-Catalog-Manager-Please-contact-Mart-Administrator-for-required-permissions-

  If that does not help, please open a support chat or ticket online and one of our representatives will be most happy to assist.

  Cheers.

   

   

   

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  Eriko Ura June 07, 2017 00:55 (Edited June 07, 2017 05:42)

  Hello Matt,

  Thank you for your reply.  I can set permission for windows user or database user but the permission doesn't work for "group user".

  We already sent it to support but there is no response and since we are in Japan, online chat is difficult cause of time difference. 

  In addition, the group name is very long like "/ccb/xxxxx/_domainoperations/xxx/groups/xx.u.xx-erwin.martdbadmin".
  Is this relates to the error?

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  Matt Russo June 16, 2017 16:58

  Hi Eriko,

  I believe following through with the support engineer working your ticket is the best way to overcome this problem.  I am sure we will have a solution for you soon.

  Best Regards,

  Matt

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