License error: "SOAP RPC Function not allowed"

Error Message

ERROR: A license for erwin Data Modeler could not be obtained. The application will shut down.

"SOAP RPC Function not allowed"

" Code: -4220, Status: 1 "

Symptoms:

The error appears when you try to request a Long Term Check Out and has not been enabled.

Resolution

To resolve this issue, please reach out to technical support to enable up to a 7-day LTCO.

Note: Once you check out a license we will not be able to release it on our end. You will need to return it by going to Help -> Licensing -> Return or wait until the date expires.

Support:  https://support.erwin.com/hc/en-us/requests/new