I've provided the offline activation and received activation certificate to license erwin DM 9.8 offline. When clicking "Import" to activate the certificate, the following error generates...
A license for erwin Data Modeler could not be obtained. The application will shut down.
Message: "Certificate request already made"
Code: -1121, Status 0
From the PC where erwin 9.8 DM is installed at, go to this directory
Delete what's inside the Licensing folder
Start erwin DM 9.8. Click the Offline activation code and send the code to erwin DM Support to generate a new activation certificate to import. erwin support will then send you a new code which you can import into erwin and the application will start.