When exporting to Microsoft Excel from External format (Metaintegration Bridge) I received the error “The Program can't start because MSVCR71.dll is missing from your computer. Try reinstalling the program to fix this problem”

Error Message:

Error: The Program can't start because MSVCR71.dll is missing from your computer. Try reinstalling the program to fix this problem.

Description:

When exporting to Microsoft Excel from External format (Metaintegration Bridge) I received the error “The Program can't start because MSVCR71.dll is missing from your computer. Try reinstalling the program to fix this problem”

Solution:

MSVCR71.dll is a Microsoft Visual C Runtime and that is bundled with the .NET Framework. ERwin uses the .net framework and probably that was not installed successfully.  Possible causes and solutions include:

1. Not installing ERwin as the Computer Administrator/Not a local member administrator, and sometimes the windows Administrator Group does not have sufficient rights. So please reinstall ERwin as the local windows user that is named administrator.  
2. If the reinstallation does not work then place the msvcr71.dll into to your system directory.  Please contact your local help desk to help you with that. 
3. By default, the system directory according to your operating system is:
                 C:\Windows\System (Windows 95/98)
                 C:\WINNT\System32 (Windows NT/2000)
                 C:\Windows\System32 (Windows XP, Vista, 7, win 8)
                 If you use a 64-bit version of Windows, you should also place the .dll into C:\Windows\SysWOW64\
                 Make sure to overwrite existing files (but make a backup copy of the original file for safety). Reboot your computer.

More Information:

 Please contact CA Technical Support at http://erwin.com/support