Description: I am unable to get the license administrator to start. I have symptoms like, Vendor daemon stopped, or erwinmod showing status as STOPPED, or the CA ERwin LA log shows EXITING DUE TO SIGNAL 32 Exit reason 9. I have determined that there are multiple licensing products on the same server machine and they are conflicting. When I install the erwin License Adminstrator on a different machine, it works. What can I do about that?
If there are other applications also using Flexera licensing software, this is one known way to confirm:
Stop the erwin DM License service, and then check how many lmadmin.exe are running from the windows task manager.
In case lmadmin.exe is running for licensing other products, please stop all those processes for a moment and then start the CA license service and then start the vendor daemon. If the CA ERwin LA runs without the other processes running, you know that is the cause of the conflict.
This is a second known way to confirm:
Check the log file. If that shows EXITING DUE TO SIGNAL 32 Exit Reason 9 that means the problem is occurring because there are other licensing products that also use Flexera OR are interfering with the operation of CA ERwin License Administrator. Please also see, http://flexerasoftware.force.com/articles/en_US/ERRDOC/Q201163
If there are multiple applications using Flexera on the same machine, then installing the CA ERwin License Administrator on a different second machine instead is probably the best option.
The other option is to use the same one skin from CA ERwin LA to manage the multiple products that use Flexera. Here is a document that shows how to use the same 'skin' from the CA ERwin LA to administer multiple products that use Flexera, please click here. That will display the section "Managing Licenses from Multiple Software Publishers".
However, that option is a custom set up that is beyond the scope of ERwin Support and it is recommended that the customer consult with Flexera Support http://www.flexerasoftware.com/support/ regarding how to set up and use that option.