Where can I find the log files for r9 Mart?

Description:  where are the log files for the r9 mart located?

Solution:

• Depending upon your windows OS, the log file application.log will be generated in the folder,

Windows XP: {user.home}/Local Settings/Application Data/CA/ERwin Mart Server/logs/application.log
e.g. C:\Documents and Settings\USERNAME\Local Settings\Application Data\CA\ERwin Mart Server\logs

Windows 2003:
c:\Documents and Settings\USERNAME\Local Settings\Application Data\CA\ERwin Mart Server\logs

Windows 7:
 {user.home}/AppData/Local/CA/ERwin Mart Server/logs/application.log
e.g. C:\Local Settings\Application Data\CA\ERwin Mart Server\logs

Note: erwin 9.7 has it at {user.home}\AppData\Local\erwin\Mart Server\logs.

NOTE:  sometimes data is also logged into a file called MartServerUpgrade.log that is kept in the directory C:\Users\username\AppData\Local\erwin\Mart Server\logs.  So it is beneficial to check that file for messages also.

Note: erwin 9.7 has it at {user.home}\AppData\Local\erwin\Mart Server\logs.

•  Here is where the Tomcat logs are located:

  (ERwin Mart Server install directory) \Tomcat\logs

NOTE2:  the Configure MartServer window stores its data in an XML file named MartConfiguration.config and that is usually located in the folder C:\ProgramData\CA\ERwin Mart Server\  

On a Windows 2008 64 bit OS system, MartConfiguration.config was found to instead be located in the folder 

c:\users\username\AppData\Local\CA\ERwin Mart Server\logs

Where you would replace 'username' with the name of the user who installed the mart server software.

*) in r9.7 mart server the file MartConfiguration.config is located in C:\ProgramData\erwin\Mart Server

NOTE3:  if the log files are not generating, try the following:

Approach 1:

1. Edit the log4j.xml file and change Priority value from error to debug.  Also change the file location from the default directory to c:\logs
2. Restart the mart server

If approach 1, does not do it, please try approach no. 2:

Stop the Mart Server, delete the MartServer folder from C:\Program Files\CA\ERwin Mart Server r9\Tomcat64\webapps\,  and Restart the Mart Server.